• How often should I replace my filter?

This can vary depending on how much the system operates, it should be checked at least once a month and changed when it is dirty enough to block light compared to a new one.


  • Do I have to “Top-off” refrigerant (freon) once a year?

You should not have to regularly change or “top-off” your system. Doing so could get very expensive and also cause damage to your system, not to mention its harmful effects on the ozone. You should have your system checked in the spring and fall to keep it running efficiently.

The best thing to do is schedule maintenance before the heating season is in full swing. But, if you’re not ready for that, there are a few steps you can take:


  • How can we be sure our furnace is operating safely?

Before you do anything, inspect your unit to make sure nothing flammable has been stored next to the furnace over the summer.

Be sure to run your heater before you need it to eliminate the chance it won’t work on the first cold night you turn it on.

Dirty air filters restrict airflow and reduce efficiency – sometimes even damaging your unit. Change the filters regularly.

Check all access panels to be sure they are secure, with screws in place.


  • How can a programmable thermostat lower my energy costs?

Programmable thermostats allow you to customize your temperature settings based on your needs and lifestyle. With programmable thermostats, you can create custom schedules so your home is comfortable when you need it to be. When you’re not running your heating or cooling system excessively, the energy savings are enormous.


  • What is zoning?

Zoning makes your home more comfortable and helps you save on energy costs. Using multiple thermostats, your home is divided into independent zones. The climate of each zone is then independently controlled depending on your desired level of comfort. Common examples of zoning include separating the upstairs climate from the downstairs in a two-story home, or establishing a special zone for sleeping and living areas.


  • How can zoning improve my comfort?

By zoning your home, you have more control over different areas of your home without the need to regularly adjust the thermostat to reach a desired level of comfort. Rooms inside your home, which are traditionally warmer than others, are easy to control without placing extra strain on your HVAC system.